Cancellation & Refund Policy
Last updated: 13 September 2026
Cancellation and refund treatment depends on the service, timing, personnel/equipment allocation, delivery status, rental duration and the commercial terms accepted for the booking.
Before confirmation
An enquiry or estimate request alone does not create a paid booking.
After confirmation
If you need to cancel or change a confirmed service, contact Lyfrr™ as early as possible. Any applicable cancellation, refund, deposit or delivery deductions should follow the terms communicated for that specific booking.
Equipment rentals
Rental charges, delivery/setup charges, refundable deposits, return timing, damage/loss treatment and extension charges should be confirmed before dispatch.
Care services
Caretaker, nursing or physiotherapy changes may be subject to personnel allocation and scheduling already committed to the booking.
Exact commercial rules should be inserted here once Lyfrr™ final pricing and operating policy is approved. The website should not invent fixed refund percentages or timelines.