Who this protects
This policy is intended to protect customers, patients, family members, care partners, staff and visitors during service-related interactions, including communication and work performed in a private residence.
Prohibited conduct
- Sexual harassment, unwelcome sexual conduct or sexually coloured remarks.
- Abuse, threats, intimidation, stalking, violence or retaliation.
- Discrimination or degrading treatment.
- Unwanted photography, recording or sharing of personal information.
- Exploitation, forced work, withholding documents or improper financial demands.
Reporting
Report concerns through +91 91673 60392 or Lyfrrhealthcare@gmail.com. A person may also use police, emergency services, the competent Local Committee, SHe-Box or another authority as applicable. Lyfrr™ will not require a person to settle a serious allegation privately.
Interim protection
Where reasonably necessary for safety, Lyfrr™ may separate the parties, pause a deployment or restrict contact while the matter is referred or reviewed. Retaliation against a complainant, witness or person assisting a complaint is prohibited.
Last updated: 16 September 2026